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Friday, February 26, 2021
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TERMS AND CONDITIONS FOR USE FOR MOHealthNetDIRECTINFORM.com

Directinform.com/mohealthnet is owned and operated by Conduent.  The website is available only to registered users.  To become a registered user, you must be a MO HEALTHNET participant.  MO HEALTHNET will provide you with information you need in order to become a registered user.  If you are not authorized to access directinform.com/mohealthnet, you must immediately exit the website and discontinue any future access.

By using any feature at directinform.com/mohealthnet, you agree that your use is subject to the following terms and conditions (“Terms”) and you consent to the collection, use and storage of your information by Conduent in accordance with these Terms.  MO HealthNet and Conduent may change the Terms at any time and will display the changes on directinform.com/mohealthnet.  Because your use of directinform.com/mohealthnet after changes have been posted indicates your agreement with those changes, we encourage you to visit these Terms on a regular basis.  Conduent and MO HEALTHNET may modify, suspend, discontinue or restrict the use of any portion of directinform.com/mohealthnet at any time without notice.  If you are not comfortable with using directinform.com/mohealthnet in accordance with these Terms, please exit directinform.com/mohealthnet now.

These Terms are effective January 1, 2009.

Collection and Use of Information

MO HEALTHNET is committed to the privacy and security of personal information you provide to us through the use of directinform.com/mohealthnet.  The directinform.com/mohealthnet Website Privacy Statement informs you of the information practices for Directinform.com/mohealthnet, including the type of personal information we collect from your use of the website, how the information is used and with whom the information is shared.  You can find a link to the Directinform.com/mohealthnet Website Privacy Statement on this website.  We encourage you to visit the Directinform.com/mohealthnet Website Privacy Statement regularly for information about the use and collection of your personal information.

In some circumstances, MO HEALTHNET’s use of your information will be subject to the requirements of HIPAA Privacy and Security Rules.  You can find a link to the MO HEALTHNET Notice of Privacy Practices on this website.  We encourage you to visit the MO HEALTHNET Notice of Privacy Practices for more information about the use and collection of your Protected Health Information under HIPAA.

If you have any questions about which policy applies to information you have submitted or the use or collection of your information on Directinform.com/mohealthnet please do not hesitate to contact MO HealthNet at the number on the back of your MO HealthNet id card.

Disclaimer

All information on Directinform.com/mohealthnet is for your educational and information purposes only.  It is not intended to as a substitute for a consultation with your physician, or other applicable clinician and should not be used to diagnose or treat a health problem without consulting your physician.  The risks and benefits of any particular drug or treatment should be considered with your physician or other applicable clinician.  You should consult with your physician to assist you in evaluating the appropriateness of the information provided to you by MO HEALTHNET and Directinform.com/mohealthnet.

USE OF INFORMATION FROM DIRECTINFORM.COM/MOHEALTHNET TO MAKE HEALTHCARE DECISIONS INCLUDING BUT NOT LIMITED TO DIAGNOSIS, TREATMENT OR MEDICATION, SHOULD ONLY BE MADE BY QUALIFIED HEALTHCARE PROVIDERS WITH THE ABILITY TO TAKE INTO ACCOUNT THE INDIVIDUAL CIRCUMSTANCES OF EACH INDIVIDUAL’S CASE.  CONDUENT AND MO HEALTHNET WILL NOT PROVIDE INDIVIDUAL DIAGNOSIS, TREATMENT OR MEDICATION ADVICE TO ANY INDIVIDUAL.  CONDUENT AND MO HEALTHNET ARE NOT RESPONSIBLE FOR ANY CLAIMS OR DAMAGES RELATED TO THE USE, NON-USE OR INTERPRETATION OF INFORMATION OBTAINED FROM MOHEATHNETDIRECTINFORM.COM.  CONDUENT AND MO HEALTHNET SHALL NOT BE DEEMED TO BE ENGAGED IN THE PRACTICE OF MEDICINE OR THE DISPENSING OF MEDICAL SERVICES.

NEITHER CONDUENT, MO HEALTHNET, NOR ANY OF ITS AFFILIATES, EMPLOYEES AND AGENTS, MAKES ANY REPRESENTATIONS OF WARRANTIES OF ANY KIND REGARDING DIRECTINFORM.COM/MOHEALTHNET., THE CONTENT OR ANY SERVICE PROVIDED HEREIN.  THE CONTENT AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS AND MO HEALTHNET SPECFICIALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY OR WARRANTIES AGAINST INFRINGEMENT.  CONDUENT, MO HEALTHNET, ITS AFFILILATES, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES, INCLUDING WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, RESULTING FROM OR CAUSED BY MOHEALTHDIRECTINFORM.COM, ITS CONTENT OR ANY SERVICES PROVIDED HEREUNDER.

Your use of Directinform.com/mohealthnet

In order to access Directinform.com/mohealthnet you have been provided with a username and password.  You acknowledge that the use of the username and password is an adequate form of security.  You are solely responsible for: (i) authorizing, monitoring and controlling access to and maintaining the strict confidentiality of your username and password, (ii) not allowing another person to use your username or password, (iii) any charges or damages that may be incurred as a result of your neglect to maintain the strict confidentiality of your username and password, and (iv) promptly informing MO HEALTHNET in writing of any need to deactivate a Directinform.com/mohealthnet username due to security concerns.  MO HEALTHNET is not liable for any harm related to the theft of usernames or passwords, disclosure of usernames or passwords, or your authorization to allow another person or entity to access and use Directinform.com/mohealthnet using your username or password.  You shall immediately notify MO HEALTHNET of any unauthorized use of your username or password and any breach of confidentiality.  Until MO HEALTHNET receives this notification from you, you will be held liable for any harm ensuing from the use of your username on Directinform.com/mohealthnet.

The use of Directinform.com/mohealthnet is intended for lawful purposes only.  By accessing Directinform.com/mohealthnet, you agree not to: (i) upload to or transmit on Directinform.com/mohealthnet any defamatory, indecent, obscene, harassing, violent or otherwise objectionable material, or any material that is or may be protected by copyright, without permission from the copyright owner; (ii) use Directinform.com/mohealthnet to violate the legal rights (including the rights of publicity and privacy) of others; (iii) intercept or attempt to intercept electronic mail not intended for you; (iv) misrepresent an affiliation with any person or organization; (v) restrict or inhibit other subscribers’ use of Directinform.com/mohealthnet; (vi) upload or otherwise transmit files that contain a virus or otherwise corrupted data; or (vii) download a file or software or include in a message any software, files or links that you know, or have reason to believe, cannot be distributed legally over Directinform.com/mohealthnet or that you have a contractual obligation to keep confidential.

Intellectual Property

You may interact with or download information from Directinform.com/mohealthnet for your personal, noncommercial information or use.  However, you may not copy, reproduce, sell, publish, transmit, modify, display, repost, hyperlink or otherwise use or distribute any portion of the information and material from Directinform.com/mohealthnet for public or commercial purposes without the express written consent of Directinform.com/mohealthnet.

Directinform.com/mohealthnet and all content and images contained therein, and all copyright, trademark and other rights are owned by Conduent and MO HEALTHNET.  Nothing contained on Directinform.com/mohealthnet should be construed as granting, by implication, estoppel or otherwise, any license or right in or to such information without the express written permission of Conduent or MO HEALTHNET.  You agree not to copy, use or otherwise infringe upon any rights contained in Directinform.com/mohealthnet or otherwise owned by Conduent or MO HEALTHNET.  You further agree that you will not alter or remove any trademark, copyright or other notice from any copies of the information downloaded from Directinform.com/mohealthnet.

Links

Directinform.com/mohealthnet may contain links to other websites, not maintained by Conduent or MO HEALTHNET.  If you choose to access those sites, please review the privacy statement applicable to each site.  The links to other sites are made available only as a convenience to you. Conduent and MO HEALTHNET are not responsible for the privacy policies and information collection practices of those sites.

Security

To protect the personal information we receive Directinform.com/mohealthnet uses certain security measures designed to guard against the loss, misuse and alternation of that information.  It should be recognized, however, that we cannot guarantee that transmission of data over the Internet will be absolutely secure.  Due to the open nature of the Internet, the information you provide may be in environments that do not have adequate security measures and may be accessed and used by persons other than those intended.  As a result, while protection of your personal information is important to us, Conduent and MO HEALTHNET are not able to ensure the security of information you transmit to us.  You assume the risk of any third party obtaining that information.  Upon receipt of your information, Conduent and MO HEALTHNET will strive to ensure its security on our systems.

Children

MO HealthNet does not intend to collect personal information from children on Directinform.com/mohealthnet and requests that children do not submit personal information to us.  Personal information may be submitted to us by the parent, legal guardian, or caretaker of the child.

Jurisdiction

Directinform.com/mohealthnet is operated as a service to members of MO HEALTHNET in the United States of America and its territories and should be used only by residents of the United States.  The Terms will be governed by and construed in accordance with the laws of the state of Missouri, without regard to its conflicts of laws provisions.  If any of the Terms are determined to be unlawful or unenforceable, the validity and enforceability of the remaining Terms will be unaffected.

Contacts

If you have any questions or comments about Directinform.com/mohealthnet, please contact the Support Center via e-mail at MODirectInform@Conduent.com, call toll-free 1-888-581-9797, or write: MO HEALTHNET Attn: DirectInform at PO Box 1745 Jefferson City, MO 65102-1745.